This is recommended after a change to the Certificate Auhtority server that FAS is … Incorrect username or password, most certain they are correct, © 1999 - 2020 Citrix Systems, Inc. All Rights Reserved, Learn how to manage the complete SSL certificate lifecycle using Citrix ADM Service, Starting Oct 1st ADC MPX and SDX will use serial number of appliance as password, Get comprehensive app delivery visibility with Citrix ADM service. [0.0] ldap:///CN=ROOT-CA,CN=AIA,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=lab,DC=com?cACertificate?base?objectClass=certificationAuthority, [0.1] ldap:///CN=ROOT-CA,CN=AIA,CN=Public%20Key%20Services,CN=Services,CN=Configuration,DC=lab,DC=com?cACertificate?base?objectClass=certificationAuthority, Error retrieving URL: Not found (404). Is there a multi-domain configuration we could be missing? Search for an answer or post a question to members of the Citrix Discussions community. George Spiers August 11, 2017. Upvote if you found this answer helpful or interesting. ‘1’ (default) to enable the GINA or credential provider.. ShareFile SFAntivirus functionality – How to disable it. My colleague consistently observes, when Receiver launches a session, the VDA reporting The username or password is incorrect. ShareFile Web App – How to check for your Web App version? Citrix FAS – The username or password is incorrect Posted on August 31, 2018 by Patrick Braam Recently I was asked to implement Citrix FAS (Federated Authentication Service) into an existing Citrix Virtual Apps and Desktops(XenApp) environment. However, the certificate has already reached the VDA as per event ID 106. This is a POC environment so I am running the latest versions of SF, XA, and FAS on Server 2012. Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues. Recently I was asked to implement Citrix FAS (Federated Authentication Service) into an existing Citrix Virtual Apps and Desktops(XenApp) environment. I am able to authenticate using SAML/FAS and launch published apps no issue. I just did a fresh install of xenserver 7.0, comming from a working 6.5 installation. You will be able to leave a comment after signing in. ... Get comprehensive app delivery visibility with Citrix ADM service. In File name, type a file name and path for the PKCS #7 file that will store the exported certificate and private key. The CA certs were only in the parent domain where the Citrix resources were located as is my user account. Certutil -urlfetch -verify “name of the user certificate” > Certname.txt. I am able to authenticate using SAML/FAS and launch published apps no issue. We use cookies to ensure that we give you the best experience on our website. Any ideas in which piece of this puzzle I should look? My user account exists in the parent domain, the same domain as all of the Citrix resources (SF, FAS, broker and XenApp). Citrix FAS the username or password is incorrect error is being caused by a specific Credential Provider. Windows Authorisation Access Group related? Their account is in a child domain. issues. With Customer Success Services, you can chat with a Technical Registry value data: 0 = Disable When we try launching application or desktop with FAS configured in the StoreFront, we get an error "The username or password is incorrect". Your email address will not be published. Not sure what I am missing. Mark this reply as best answer, if it answered your question. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. Two of us in the team are performing test logons and app launches and seeing different results. The username or password is incorrect. For more information refer to Citrix Blog - https://www.citrix.com/blogs/2020/09/28... Upvote if you also have this question or find it interesting. Never mind, I reinstalled and now it is working as expected. Registry value name: GINAEnabled FAS Authentication fails with an error “The username or password is incorrect” September 9, 2020 September 9, 2020 Citrix Citrix Validate the user certificate by copying the certificate from the CA server to the VDA where the application are published. Do not use CNAME or A records pointing to a name different than the FQDN of the FAS server. After double checking the required GPO settings, FAS and PKI Infrastructure servers I decided to create a vanilla XenApp PVS image because I was testing it with the existing PVS image. Internet Security and Acceleration Server, Windows Subsystem for UNIX-based Applications. When launching the Citrix FAS Configuration console, upon selecting a FAS server and clicking OK you receive error "Error connecting to servername. These URLs can be used by an application or service to retrieve the issuing CA certificate. To verify the the certificate validation, run the below command on the VDA from an elevated command prompt. Looking into the list of installed applications I saw that the Tools4Ever Self-Service Reset Password Management software was installed. . The installation went alright but I am not able to log in using xencenter or ssh. When launching an ICA session to the VDA with FAS, it fails with an error "The username or password is incorrect". The connection also seems to be working from both sides. If the CDP and AIA paths are not accessible from the VDA server, the FAS authentication will fail. But this wasn’t the case. Deauthorise the FAS service using the FAS configuration console and then authorise the FAS service again. Open a ticket online for technical assistance with troubleshooting, break-fix requests, and other product issues. If you continue to use this site we will assume that you are happy with it. Add-PSSnapin Citrix.DeliveryServices.Framework.Commands Set-DSTraceLevel -All -TraceLevel Verbose; When tracing is enabled, the tracing information is written to files in the \Admin\Trace\ directory of the Receiver StoreFront installation, typically located at C:\Program Files\Citrix\Receiver Storefront\. Recently I was asked to implement Citrix FAS (Federated Authentication Service) into an existing Citrix Virtual Apps and Desktops(XenApp) environment. Starting Oct 1st new and RMA replacement devices will use serial number of appliance as password. to load featured products content, Please If not, request a new certificate from MMC with below option checked . availability, View additional Set this value to You will be able to leave a comment after signing in. However, the certificate has already reached the VDA as per event ID 106. Out, https://support.citrix.com/article/CTX219849, https://support.microsoft.com/en-in/help/967623/you-receive-a-key-distribution-center-event-id-29-event-message-on-a-w, Log in to view Even if one of the paths ( File, LDAP or http) for CDP and AIA is verified you can ignore the rest of the failures.
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