After reading the reviews, she packed everything carefully and reinforced the boxes with shrink wrap and duct tape. The final step was to wrap each box in plastic. I wish I had read these reviews prior to shipping. That's a joke. She had no way to get them to the depot/station...so the Busfreighter "door to station" service sounded perfect. You might worry about the quality of the connection, however, past travelers have stated that the connection is quite good along most parts of the express routes. There is a great chance of this happening on a regular Greyhound bus, but say goodbye to low battery alerts and laptops turning into extra weight half way through your trip. They offer Wi-Fi connection on all their express buses. Call 877-942-3530. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. However, when I spoke to customer service I was told it doesn't always happen.Since I paid for door-to-door service I was given a four hour time window for pickup on the day I chose. I also must give kudos to the really nice young man at the Colorado Springs station who was professional and helped us load the boxes each time we went to pick them up. no refund ,no help from them at all.never ever again will i use this servicejust horrible service for a "shipping" company. I shipped 2 shipments totaling 14 boxes across country in September. No updates, no anything. You have access to charging outlets So, after it was shipped, they have no idea where it went. See why Jason’s job is the adventure he dreamed of as a kid. More about the Helping Hound Community Volunteering. So, they can't say if all boxes were present at any given time because if one of the boxes is scanned it doesn't say number. These courtesy stops, if they do occur, do not take more than a couple minutes, and are not done at Greyhound stations where there is a long wait for other passengers to board. Thanks to the Greyhound express shipping folks at the San Francisco and Detroit locations! I lost my laptom, tablet and personal objects I have had for fecades:/. To reset your password simply complete the fields below. Fares, schedules and ticketing for Greyhound Lines, the largest North American intercity bus company, with 16,000 daily bus departures to 3,100 destinations in the United States and Canada. Everyone I talked to failed to help or even get back to me at all. Najmeh G. Omaha, NE. Check out all of the advantages of buying a Greyhound Express bus ticket. I called GPX and after calling them 2-3 times and putting me on hold for almost an hour each time, they delivered 5 boxes and they did not know where is the 6th one. These benefits include: 1. It's been more than a month and my package has been sitting in the freight room in Las Vegas and Los Angeles, never being shipped on to San Jose. Boxes were ripped and my $2,000 wheels got damaged. I don't even know why they have customer service. I used this service to successfully send 14 boxes of various sizes from San Francisco to Detroit without issue.ALL items arrived before the quoted time which was impressive. I DO NOT recommend either Busfreighter or Greyhound package express. Also greyhounds price is the price they charge. Use 8-15 characters, including both letters and numbers. Operating in Dublin, Cork, Shannon & Belfast we provide international transport solutions via Air, Sea, Road and Courier. For safety reasons, you can't buy unaccompanied child tickets online. I paid for door-to-door delivery and it was about half the price vs. USPS, FedEX and UPS. Your seating is reserved and guaranteed You get to your destination faster Their tracking system is not accurate to that extend that they cannot even locate where was the last place they scanned my box. Packages may also be placed onto several buses depending on how big your shipment is. My review will be lengthy, however, the tips I found in other positive but lengthy reviews helped me have a successful shipment (at least I think it did) ;) First off, the reason I even chose Greyhound was strictly based on price. Greyhound wasn't kidding when they said not to ship anything fragile. Half of my shipment arrived without any scans and the other half of my shipment is lost without any scans. Your confirmation number was emailed to you after you made an online booking. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Go with USPS, folks. Overall, the process was easy, but the lost box and stress over it is not worth it, I wouldn't recommend them. It's like the bus has extra real estate, and they will charge you to shove your boxes in and your belongings may or may not make it, and may or may not look like a disheveled mess or broken. Finally, I called the local station myself. Get more info on our Children Traveling page. I have sent 6 boxes from Boston to Omaha more than 2 months ago. 6. To help you figure out if the Greyhound Express service runs in your city of departure or destination, here are the routes they run and the location of the Greyhound Hubs: GREYHOUND EXPRESS HUBS LOCATIONS: It only takes, what, a day? The link has expired - don't worry, click to resent a new click. DO NOT SHIP with them!!! As such, the only stops they make from one point to the next is one rest stop along longer routes and any other stop is out of courtesy to any passenger who might want to disembark along the routes. My package took 6 months to be delivered, and it was damaged beyond repair. You get Wi-Fi Claim your business to immediately update business information, respond to reviews, and more! Explore featured destinations and trip stories from our travelers. I've been waiting over 2 1/2 weeks for my boxes with no updates from the company and no understanding of when my boxes are going to even be here. Just so you know, we need your Student Advantage Discount Card ID not your school student ID. Greyhound offers no answers, nor do they have the capability of tracking where the boxes are sitting. Please enable them to search schedules and experience the full benefits of Greyhound.com, Close Confirmation number information popup. I lost one package after months of relentless chasing my 9 packages. Contact the business for more information about recent service changes. Jones Protective Services founded in 2004, is a certified Minority Owned Local Business Enterprise providing Security,…, "I worked in the promotional marketing industry 15 years ago and always enjoy when I…", OlsonWorks is a choice provider of qualified talent to fit into your IT…. maybe you should just stick to haulinh people,you obviously can't do anything for packages!!! So two stars is pretty fair here. Not only did they make it before the estimated timeframe but also in excellent condition. A deal you will not find with the regular Greyhound buses. We were certainly skeptical given the reviews but again, pleasantly surprised. She came back and said that they had a huge number of backlogged packages. For groups of 5 or more please call us at 1-844-477-8747.
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