It should do so by fully implementing its performance measurement strategies for the programs, including clearly defining performance indicators and targets. 6.10 Under the programs, the Department approves funding to the agreement holders and provides guidance, information, and training to support them in delivering services to clients. Agreed. (6.57 to 6.58). A new performance measurement strategy with strengthened outcomes, indicators, and clearly defined targets will be developed with Indigenous organizations for the new Indigenous Skills and Employment Training Program and implemented in April 2019. 6.15 More details about the audit objective, scope, approach, and criteria are in About the Audit at the end of this report. 6.43 Our analysis also uncovered other areas that, in our view, the Department should have investigated: This type of analysis could have helped the Department determine whether the services funded by its programs were in fact working and suggested areas where additional analyses were warranted. ANU's Dr Markham said: "The mining industry isn"t the biggest employer of Indigenous people — this line is often misinterpreted.". 6.69 We also found that the Department provided support to agreement holders by holding information sessions on topics such as revised reporting requirements and best practices in program implementation. Agreed. However, we found that the Department did not establish targets for nearly half of the remaining performance indicators under the Strategy, including its third key indicator (the number of clients who returned to school). Employment and Social Development Canada monitors agreement holders to ensure that they provide services according to key requirements. They also had to work closely with the agreement holders, some of which had capacity challenges and were in remote locations. Given the significant limitations in the Department’s implementation of the performance measurement strategies for the programs, the Department could not meaningfully report on their performance. However, we found that it did not revisit the targets to ensure that they were still relevant, given changes in the programs and other factors, such as changing economic conditions, between 2010 and 2017. Report 6—Employment Training for Indigenous People—Employment and Social Development Canada, the number of clients who found employment after receiving services, and. An updated risk management model will be implemented by April 2019 for the new Indigenous Skills and Employment Training Program. Canberra: AIHW; 2012. 6.2 Employment and Social Development Canada. The Department told us that as of March 2018, 13 agreement holders under the Strategy had volunteered to participate in the pilot. 6.75 During consultations for the renewal of the Strategy, various Indigenous organizations expressed a desire to reduce the administrative burden imposed by the program. Francis Markham, a research fellow at the Australian National University's Centre for Aboriginal Economic Policy Research told Fact Check that in the absence of alternative data, relying on percentages broadly allows for any undercounting because "it assumes that somebody who is not counted is equally as likely to be hired across a range of industries as someone who is counted". This type of monitoring looks at the bigger picture and verifies whether the agreement holder is on track to achieve the overall expected results and contribute to the program’s objective. The updated model will consider appropriate risk mitigation strategies, including monitoring, client capacity building, and internal resources. Program officers identify any issues that may affect overall progress and success, such as timelines, resources, activities, and milestones. But localised research conducted at the former Century mine in the Gulf of Carpentaria had shown that not all employment figures were equal in value. The Department recognizes the importance of providing timely, detailed labour market information to Indigenous organizations so that they can design and deliver programming according to their community needs. While the mining industry, as a proportion of its workforce, employs Indigenous people at the highest rate, it's important to note that many more Indigenous Australians work in other sectors of the economy. Measuring the results this way might also suggest a higher level of success than the programs actually achieved. What do we know about the reasons for the low employment rate of Indigenous Australians? Information currently gathered from these monitoring activities is used to adjust projects as required in order to achieve the expected results. Agreed. Cat. AIHW, 2012. (6.87 to 6.93). As with the agreement holders, sub-agreement holders were required to be Indigenous organizations. Employment and Social Development Canada should conduct the analysis necessary to determine whether its Indigenous labour market programs overlap with each other. In 2016, the Department identified a risk that services offered under the Strategy and the Fund could overlap with each other, as well as with services under programs offered by other federal, provincial, and territorial organizations that support training for Indigenous people.

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