They went out of their way for me to make sure I was happy with my end product. Rainy Pass Repair does solid work. Why would I expect someone with high level sewing skills to work for minimum wage? The Registered Agent on file for this company is Secretary Of State and is located at 2 South Salisbury Street, Raleigh, NC 27601. If you buy something made in Sri Lanka for $80 and rip it, how can you expect someone to repair it for say $10-30?! I opted for replacement. Since these are internal inserts, it is difficult to patch or fix. I agreed then forgot about it. Rainy Pass Repair. I have a small and large one that I found in the irregular's bin when Conshohocken, PA store opened 25 yrs ago. Yelp. I patched it up with some tape, emailed an inquiry over and they responded super quickly. Exceptional value, service, integrity, and workmanship. Sign in. A zipper on my Camelback BFM got caught on some clothing that was inside the pack, in the effort to extricate the clothing the zipper teeth were mangled and the zipper ripped off. With the required washing the repair came to $170, but I got what I pad for; a solid repair to critical piece of gear that is covered by Rainy Pass and the manufacturers warranty.
They replied immediately, said to bring it in and they would do their best to have it ready in a week. I applied online. 35 reviews. Exceptional value, service, integrity, and, So before my significant other had a chance to hear about this boo boo I quickly searched, I emailed to see if they could repair my. Photos for Rainy Pass Repair. I was not expecting this.

Yelp users haven’t asked any questions yet about Rainy Pass Repair. We have been cleaning, altering and repairing lots of ski gear and even some tents and camping gear that customers graciously send in well before they need these for camping season. I think my employee was a bit confused because people usually bring in the entire pole set for repair, not just the broken section. I walked into Rainy Pass Repair, , and they fixed it on the spot in less than 5 minutes. We have been cleaning, altering and repairing lots of ski gear and even some tents and camping gear that customers graciously send in well before they need these for camping season.
Great work and a great company! When I first entered an over-assuming employee, perhaps a newbie, asked me what the problem was. "Had an AMAZING experience at PXG Seattle today. It's the frigging best. Learn more about Birdeye. Highly recommend! I'm an avid hiker and sadly, most outdoor appeal/gear isn't tough enough to withstand 50+ trips a year anymore. Since I live in San Francisco, I got estimate ranges based on whether it proved to be a zipper slider replacement versus full zipper replacement,  The zipper slider cost probably didn't even cover their administrative time. Watch Queue Queue Ok, I'm exaggerating, but seriously, you would never know. I can assure you that everyone who works at Rainy Pass Repair knows what a tent pole is. I highly recommend them! Read rest of review for details. Replacement zipper was about $80 more than the zipper slider, all affordable making it easier to spare the lands of another item in the landfill. The Birdeye Score® is calculated based on our proprietary algorithm applied to customers reviews, weighted by a range of different factors. I was slightly hesitant as she was not sure. Here are some great reviews from our awesome customers: I … Just got my Sitka Incinerator Bibs back , thanks again for the zipper repair! Garage parking. Some Nice Reviews. The process took 2 days. Winter is our busy season here at Rainy Pass Repair. Glassdoor will not work properly unless browser cookie support is enabled. A Sales Representative will be in contact with you with your custom quote. When I decided that I wanted to acquire a nice pair of winter hiking/ski pants, I knew I was going to have to have them shortened -- however the alteration was complicated by the fact the pants I wanted had a full leg zipper and integrated gators. The icing on the cake is while they could have said both zippers were in need of full repair, one item was reported to just need a zipper slider evidencing their integrity. How to ask for feedback from customers: Three sample emails, The Ultimate Guide to Responding to Reviews. Sewing & Alterations, Laundry Services, Outdoor Gear. They fixed my stuff at a reasonable fee. I live in OH and I was able to ship and get my tent repaired in under 2 weeks!

She was reluctant and asked me what I mean by a person "who know about this stuff". I have my car worked on for $120 an hour. 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? I was patient and explained in detail what the problem was. Rainy Pass replied to my email within a day and I was on the phone with them the next day talking options/costs/recommendations.

The Registered Agent on file for this company is Bob Upton and is located at P O Box 1085, Whitefish, MT 59937-0000. I would rather trust somebody who is upfront and straightforward. 8/25/2015Hi Agas, I apologize that you were not satisfied when you stopped in the shop for a tent pole repair. They were super nice about it and let me down gently over the course of a few emails.My tent's pole sleeves were repaired very well. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.

The stitching looks fantastic and I'm sure this will extend the use of my pack for years to come.If you need a zipper repaired on an expensive item Rainy Pass is the way to go. I interviewed at Rainy Pass Repair (Seattle, WA) in March 2018. Thanks Rainy Pass! It started with me requesting a price..." read more.

", "Let me tell you a little something about these folks - they don't give a damn what…", "I have had everything from men's shirts to women's clothes (everything) done here…". One leg had a giant burn hole from standing too close to a portable heater, the other leg had two other rips. Sign in to like videos, comment, and subscribe. Not cheap and not fast. If it wasn't for shipping cost, (I live on the other side of the universe according to Fedex), the repair cost would have been nominal. It started with me requesting a price inquiry with a picture of the damaged jacket needing repair, they got back to me that same day saying the repair was possible and would cost $55-$75 if I chose to send it in... after sending the item into the rainy pass shop (with high shipping costs), they reached back out saying that the repair was actually going to be hundreds of dollars and may not be possible at all.


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